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Patient Reviews
Personalized Care You Can Trust
The greatest compliment our patients can give is the referral of friends and family
See what our patients are saying about their 5-star experience with our amazing team!
I love everyone in here, they are all very sweet towards you. So glad they fixed my smile
Response from the owner:Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team and that you’re happy with your smile. Your kind words motivate us to continue providing the best service possible. We look forward to seeing you again!
Great experience treated us very well explained everything very thoroughly workers were very friendly no complaints would recommend to friends and family
Response from the owner:Thank you for your wonderful feedback, Renulfo! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your loved ones in the future!
Dr.Hancock & all of his staff are amazing.
I just finished my 2nd round of braces and I’m so happy with the outcome . Literally the best place to go if you need braces
I just finished my 2nd round of braces and I’m so happy with the outcome . Literally the best place to go if you need braces
Response from the owner:Thank you for your kind words, Kara! We’re thrilled to hear about your positive experience and satisfaction with your braces. Our team is dedicated to providing exceptional care, and we appreciate your recommendation!
I love Hancock Orthodontics. I got Invisalign through them. The process was so easy! The staff is so kind! Highly recommend!
Response from the owner:Thank you for your wonderful review, Erin! We’re thrilled to hear that you had a positive experience with Invisalign and found our staff kind and helpful. Your recommendation means a lot to us! We look forward to seeing you again soon.
Very pleased with the whole experience. My daughter is extremely pleased with the way her teeth look now.
Response from the owner:Thank you for your wonderful feedback, Gaurang! We’re delighted to hear that both you and your daughter are pleased with the results. Your satisfaction is our top priority, and we look forward to serving you again!
Very professional
Response from the owner:Thank you for your kind words, Judy! We appreciate your positive feedback and are glad to hear that you found our services professional. Your support means a lot to us!
Dr. Hancock and staff are hands down the best orthodontic team! We have used them with three of our kiddos orthodontic needs. Well pleased with their treatment plans and overall experience. And the kids are all smiles now!
Response from the owner:Thank you for your 5-star review!
Dr Hancock was very patient, kind and sets his patients at ease instantly. The office staff is all helpful and kind as well!
Response from the owner:Thank you for your wonderful feedback, Meg! We’re thrilled to hear that you had such a positive experience with Dr. Hancock and our office staff. Providing a comfortable environment for our patients is our top priority. We appreciate your support!
Is my favorite clinic !!!! The staff is friendly, the clinic is clean and the location is very accessible.
Response from the owner:Thank you for your kind words, Eli! We’re thrilled to hear that you enjoy our clinic and find our team friendly and our location accessible. Your support means a lot to us!
I am very please with Hancock. All staff are pleasant and make my child feel comfortable and explain procedures. The Orthodontist spent extra time talking to me about her treatment plan and what to expect. Highly recommend.
Response from the owner:Thank you for taking the time to leave us a great 5-star review!
Hancock Ortho is your go to! My daughter got Invisalign and every visit was quick and easy. I’ve had my Invisalign consultation, super excited to start! Everyone is very kind and knowledgeable. Highly recommend!
Response from the owner:Thank you for your kind words about us and our staff!
Dr. Hancock is great!! Not only with orthodontics but taking the time to explain what he is doing and what the plan will be. Very personable. The staff is great and very accommodating!! Great practice!!
Response from the owner:Thank you for your kind words about us and our staff. We work diligently day in and day out to provide the best patient experience possible, so it’s wonderful to hear when we meet our goals!
Great place! Dr. Hancock and staff have been amazing! Would highly recommend.
Response from the owner:Thank you for your kind words! We do everything in our power to make scheduling, completing, and following up on patient appointments as seamless as possible.
Very friendly and comfortable atmosphere
Response from the owner:Thank you, Lisa! We’re delighted to hear that you enjoyed the friendly and comfortable atmosphere at our practice. Your feedback is greatly appreciated!
We’ve had a great experience with Dr. Hancock and his team. They were very helpful with decisions we needed to make about our daughter’s care. The office is conveniently located, and the staff is helpful and kind.
Response from the owner:Thank you for your kind words! Your vote of confidence in our practice is why we do what we do!
Dr. Hancock and his staff are amazing!!!!
Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!
Love the staff here! They made the whole process so easy for my son.
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!
The level of care and consideration Dr. Hancock has is top notch! He explains things so well and although he has many patients he doesn’t make you feel like just another number, you feel that individualized attention that everyone hopes for in their dental care. His assistants are also wonderful!
Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!
Our family has been incredibly pleased with the orthodontic care my kid has received from Hancock Orthodontics over the past eight months. The entire team at the office has always been professional, warm, and welcoming.
We’ve especially valued the kindness and efficiency of the front desk staff, who have been consistently accommodating when it comes to scheduling, making everything easy and stress-free.
Dr. Hancock’s expertise, combined with their gentle approach, has made our child feel at ease throughout the treatment. We’re truly thankful for the exceptional care they’ve provided.
We’ve especially valued the kindness and efficiency of the front desk staff, who have been consistently accommodating when it comes to scheduling, making everything easy and stress-free.
Dr. Hancock’s expertise, combined with their gentle approach, has made our child feel at ease throughout the treatment. We’re truly thankful for the exceptional care they’ve provided.
Response from the owner:Thank you so much for your feedback. We take pride in providing personalized care and are grateful for our wonderful patients like you!
Wonderful service, great people. I would definitely recommend to anyone.
Response from the owner:Thank you for your feedback and your review.
My daughter has received excellent care by Dr. Hancock and his staff. They don’t just come in and do great work. They come in and talk to my daughter and show that they have taken the time to get to know her so it becomes personalized for her which increases her comfort level. It’s not just small talk either. Then they do the great work and explain what they’re doing to me and my daughter every step of the way. Never had any issues with scheduling or needing to reschedule. We lucked out when we chose them and we are grateful that we did. Check them out for yourself. I don’t leave reviews a lot of the time but felt the need to do so here. I highly recommend Dr Hancock.
Dr.Hancock and staff are absolutely AMAZING! My son is currently getting Invisalign & it’s been such an easy and non stressful process because of this practice! They come to Winchester, Va twice a week which makes it very easy for us and no traveling! They are so quick to respond to emails and phone calls with any concerns. I would HIGHLY recommend them to anyone looking for an orthodontist for their child!
Response from the owner:Thank you for your review and we appreciate your feedback. Look forward to seeing you at your next visit.
Dr. Hancock and his entire staff are amazing. His work is excellent and his communication to my 15 year’old daughter is dead on. She actually listens to him. Impressive!
Response from the owner:Thank you for your feedback. We look forward to working with you all.
Dr Hancock and his staff are wonderful! My 11 year old had a bad experience with a previous Dentist and was petrified of going to Shenandoah Smiles and Hancock Orthodontics. After ONE visit, she felt at ease. She now goes in by herself!!! Dr Hancock put braces on her 2/12. Her smile lights up a room!!! Thank you Hancock Orthodontics for everything!!!! (Before and after) Such an incredible difference! Love Dr. Hancock and his office Family!!
Response from the owner:Thank you!
Dr. Hancock sets the standard on how to run a friendly, welcoming, and family oriented service. Excellent location.
Response from the owner:Thank you for your review and feedback. We appreciate our amazing patients like you.
Dr. Hancock and his team are amazing! My son received the best treatment ever! You guys rock and my son has a great smile now. I highly recommend Hancock Orthodontics!
Response from the owner:Thank you for your review! We appreciate your feedback and take pride in providing personalized care.
Dr. Hancock and his staff are totally awesome. My granddaughter is 8 and she is so relaxed and comfortable around the entire staff. They are all very professional and knowledgeable. The office environment is clean and friendly. And of course the coins are a real hit. Encourages the children to self care!! Awesome place Highly recommend
Response from the owner:Thank you for your feedback. We look forward to seeing you at your next visit.
Excelente servicio y atencion
Response from the owner:Thank you for your review.
We have nothing but amazing things to say about Dr. Hancock and his staff, they are all wonderful. We would recommend him and his team to anyone.
Response from the owner:Thank you for your comments and wonderful feedback. We look forward to working with you at your next visit.
The staff are very nice and friendly. The office is very clean and my children are very comfortable.
Response from the owner:Thank you for your review and taking time to give us this feedback.
Es muy buena Orthodontics se lo recomiendo Hancock orthodontics hay personas muy amables y el lugar es muy limpio, el doctor también habla español y es muy bueno se siente un lugar cómodo y confiable
Response from the owner:Thank you!
Dr Hancock and team are a great addition to Winchester for the past few years. I wish them well and hope they keep growing in volume. The entire team is very caring and genuinely want to help their patients.
Response from the owner:Thank you! We take pride in providing personalized care you can trust and appreciate your feedback.
Incredibly professional and caring!!!! Hands down the best office team.
Response from the owner:Thank you! We appreciate working with wonderful patients like you.
Dr Hancock and his staff are phenomenal. The ladies in the front are kind, personable and helpful. The dental assistants are knowledgeable and make my son feel comfortable. The office itself is clean and up-to-date. Hancock Orthodontics has many engaging incentives for children, or adults, to take care of their spacers, braces, etc. My son earns token towards a gift card everytime he comes to an appointment with a clean spacer that isnt broken. I love that I don’t have to nag or remind him to be responsible, he has an incentive from Dr Hancock. Dr Hancock himself is very skilled, charismatic, and honest. I couldn’t recommend this practice enough.
Response from the owner:Thank you for your review! We love hearing about patient experiences and take pride in providing personalized care you can trust. Thank you!
100% the most professional, personable and honest orthodontist in town. I’m more than super impressed with this office, the staff and Dr. Hancock’s knowledgeable expertise. His experience speaks volumes as well as all his 5 star views!
Wonderful staff who always greets us with a smile, remembers past conversations my daughter has had with them, and try to accommodate the best timing for us. The coin system motivates my 9 yr old to be more compliant than she otherwise might be. Dr.Hancock is professional and knowledgeable and I feel confident we are getting the right care for my kids.
Response from the owner:Thank you Heather! We are so grateful for amazing patients like you. We appreciate your feedback.
Excellent Orthodontists! Dr. Hancock and his staff are very friendly. I really appreciate it.
Entire family have been coming here for years. Dr. Hancock and every single person on his staff is amazing.
Response from the owner:Thank you!
Dr Hancock and his staff are the best. We moved to MA and come back during the holidays for treatment. It has worked out really well. Front receptionists and billing staff are friendly and nice. The waiting room is done up really well and the music playing is always good.
We love EVERYTHING about Hancock Orthodontics !
Response from the owner:Thank you!
Dr. Hancock provided excellent early intervention treatment for our child, including a palate expander to open up their narrow jaw and palate, and then brought their crossbite into alignment. This was so successful that it appears they may not require a phase 2! The staff is wonderfully kind and I have found appointment scheduling to be easy! We highly recommend their team!
Dr. Hancock & his staff are AWESOME!
Have used three orthodontics in the area between myself and my kids and Hancock is the best hands down technical and personally. The office staff is also top notch. All around -couldn’t ask for anything more.
Response from the owner:Thank you for your feedback. We appreciate working with amazing families like you! Thank you.
The staff is very friendly. Front desk ladies are so pleasant.
Response from the owner:Melissa thank you for your wonderful feedback. We appreciate it.
This has been an absolute amazing experience for my son who came in to get braces..him being very nervous and anxious soon became all smiles and comfort due to the awesome staff.
Response from the owner:Thank you for your feedback. We take pride in providing excellent care to our patients and appreciate your comments. Please spread the word.
Was able to get our son a replacement retainer quickly in a holiday week. The nicest and most helpful staff you will ever find!
Response from the owner:Thank you for your feedback. We are proud to offer personalized care you can trust! We appreciate working with you.
I can begin to say how appreciative we are for Dr. Hancock and staff. 5 stars all the way around. The only thing that could be better would be another office closer to me. Thankfully he splits time between Winchester and Leesburg so we can see him at the Winchester office. My daughter is on her second round of braces and he’s done wonders for her. I would recommend to anyone.
Response from the owner:Thank you for your feedback. We take pride in providing excellent care to our patients. It was a pleasure to work with your family.
Great service, great care and amazing progress with Invisalign.
Response from the owner:Thank you for your feedback. We take pride in providing excellent care of our patients.
Dr Hancock and his exceptional staff have been our family orthodontist for quite some time. Very satisfied with all of their great care and service and would highly recommend!
Thank you.
Thank you.
Response from the owner:Thank you for your review. We appreciate your feedback and support.
Dr. Hancock and his staff are fabulous!! Knowledgeable, caring and friendly, what more could you ask for?? They listen to every concern and answer every question. A+++++ Look no further than here for your orthodontist needs!! 👍💕
Response from the owner:Thank you for your review. We take pride in providing excellent care to our patients.
