Patient Reviews

See what our patients are saying about their 5-star experience with our amazing team!

vmaninga

Dr Hancock and team are wonderful. This is our second time working with Dr Hancock. He fixed our oldest son’s orthodontic issues. The experience went so well that we are now using him for our youngest. Competitive pricing and easy to get appointments. Highly recommend.

Ollie H.

My grandson is currently wearing braces and receiving excellent treatment from Hancock Orthodontics. Dr. Hancock is amazing. In my experience over the years, the staff from the front desk to the Orthodontic Assistants are very professional and are extremely helpful. I’ve observed how the patients and staff interact and it confirms that we made the right decision in choosing Hancock Orthodontics for our Orthodontics needs. We’re looking forward to a great smile!!😁

Response from the owner:Thank you for your glowing review! We’re thrilled to hear about your grandson’s positive experience and the great care he’s receiving. We look forward to helping him achieve a beautiful smile!

Tiffany S.

Great 5 star let me pick color

Response from the owner:Thank you for your kind words, Tiffany! We’re delighted to hear you enjoyed choosing your color. Your satisfaction is our priority, and we look forward to seeing you again soon!

Carianne C.

We had a great experience with Dr. Hancock, Christine, and the whole office! My daughter got her braces off today and her smile looks beautiful.

Response from the owner:Thank you for your wonderful feedback! We’re thrilled to hear about your daughter’s beautiful smile and appreciate your kind words about Dr. Hancock and our team. Congratulations on this exciting milestone!

Bill B.

Great experience for my 8 year old. Would highly recommended

Response from the owner:Thank you for your kind words, Bill! We’re thrilled your 8-year-old had a great experience with us. Your recommendation means a lot to our team. We look forward to seeing you again!

Leire V.

I love everyone in here, they are all very sweet towards you. So glad they fixed my smile

Response from the owner:Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team and that you’re happy with your smile. Your kind words motivate us to continue providing the best service possible. We look forward to seeing you again!

Renulfo V.

Great experience treated us very well explained everything very thoroughly workers were very friendly no complaints would recommend to friends and family

Response from the owner:Thank you for your wonderful feedback, Renulfo! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your loved ones in the future!

Kara S.

Dr.Hancock & all of his staff are amazing.
I just finished my 2nd round of braces and I’m so happy with the outcome . Literally the best place to go if you need braces

Response from the owner:Thank you for your kind words, Kara! We’re thrilled to hear about your positive experience and satisfaction with your braces. Our team is dedicated to providing exceptional care, and we appreciate your recommendation!

Erin E.

I love Hancock Orthodontics. I got Invisalign through them. The process was so easy! The staff is so kind! Highly recommend!

Response from the owner:Thank you for your wonderful review, Erin! We’re thrilled to hear that you had a positive experience with Invisalign and found our staff kind and helpful. Your recommendation means a lot to us! We look forward to seeing you again soon.

Gaurang M.

Very pleased with the whole experience. My daughter is extremely pleased with the way her teeth look now.

Response from the owner:Thank you for your wonderful feedback, Gaurang! We’re delighted to hear that both you and your daughter are pleased with the results. Your satisfaction is our top priority, and we look forward to serving you again!

Judy B.

Very professional

Response from the owner:Thank you for your kind words, Judy! We appreciate your positive feedback and are glad to hear that you found our services professional. Your support means a lot to us!

Koryn D.

Dr. Hancock and staff are hands down the best orthodontic team! We have used them with three of our kiddos orthodontic needs. Well pleased with their treatment plans and overall experience. And the kids are all smiles now!

Response from the owner:Thank you for your 5-star review!

Meg O.

Dr Hancock was very patient, kind and sets his patients at ease instantly. The office staff is all helpful and kind as well!

Response from the owner:Thank you for your wonderful feedback, Meg! We’re thrilled to hear that you had such a positive experience with Dr. Hancock and our office staff. Providing a comfortable environment for our patients is our top priority. We appreciate your support!

eli P.

Is my favorite clinic !!!! The staff is friendly, the clinic is clean and the location is very accessible.

Response from the owner:Thank you for your kind words, Eli! We’re thrilled to hear that you enjoy our clinic and find our team friendly and our location accessible. Your support means a lot to us!

Katie D.

I am very please with Hancock. All staff are pleasant and make my child feel comfortable and explain procedures. The Orthodontist spent extra time talking to me about her treatment plan and what to expect. Highly recommend.

Response from the owner:Thank you for taking the time to leave us a great 5-star review!

Dalis W.

Hancock Ortho is your go to! My daughter got Invisalign and every visit was quick and easy. I’ve had my Invisalign consultation, super excited to start! Everyone is very kind and knowledgeable. Highly recommend!

Response from the owner:Thank you for your kind words about us and our staff!

Jayzilla

Dr. Hancock is great!! Not only with orthodontics but taking the time to explain what he is doing and what the plan will be. Very personable. The staff is great and very accommodating!! Great practice!!

Response from the owner:Thank you for your kind words about us and our staff. We work diligently day in and day out to provide the best patient experience possible, so it’s wonderful to hear when we meet our goals!

Katie P.

Great place! Dr. Hancock and staff have been amazing! Would highly recommend.

Response from the owner:Thank you for your kind words! We do everything in our power to make scheduling, completing, and following up on patient appointments as seamless as possible.

Lisa N.

Very friendly and comfortable atmosphere

Response from the owner:Thank you, Lisa! We’re delighted to hear that you enjoyed the friendly and comfortable atmosphere at our practice. Your feedback is greatly appreciated!

Matt and Kristen G.

We’ve had a great experience with Dr. Hancock and his team. They were very helpful with decisions we needed to make about our daughter’s care. The office is conveniently located, and the staff is helpful and kind.

Response from the owner:Thank you for your kind words! Your vote of confidence in our practice is why we do what we do!

Tina P.

Dr. Hancock and his staff are amazing!!!!

Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!

Katie C.

Love the staff here! They made the whole process so easy for my son.

Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!

jocelyn

The level of care and consideration Dr. Hancock has is top notch! He explains things so well and although he has many patients he doesn’t make you feel like just another number, you feel that individualized attention that everyone hopes for in their dental care. His assistants are also wonderful!

Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!

Ashish

Our family has been incredibly pleased with the orthodontic care my kid has received from Hancock Orthodontics over the past eight months. The entire team at the office has always been professional, warm, and welcoming.

We’ve especially valued the kindness and efficiency of the front desk staff, who have been consistently accommodating when it comes to scheduling, making everything easy and stress-free.

Dr. Hancock’s expertise, combined with their gentle approach, has made our child feel at ease throughout the treatment. We’re truly thankful for the exceptional care they’ve provided.

Response from the owner:Thank you so much for your feedback. We take pride in providing personalized care and are grateful for our wonderful patients like you!

Katsiaryna S.

Wonderful service, great people. I would definitely recommend to anyone.

Response from the owner:Thank you for your feedback and your review.

Michael E.

My daughter has received excellent care by Dr. Hancock and his staff. They don’t just come in and do great work. They come in and talk to my daughter and show that they have taken the time to get to know her so it becomes personalized for her which increases her comfort level. It’s not just small talk either. Then they do the great work and explain what they’re doing to me and my daughter every step of the way. Never had any issues with scheduling or needing to reschedule. We lucked out when we chose them and we are grateful that we did. Check them out for yourself. I don’t leave reviews a lot of the time but felt the need to do so here. I highly recommend Dr Hancock.

Stephanie O.

Dr.Hancock and staff are absolutely AMAZING! My son is currently getting Invisalign & it’s been such an easy and non stressful process because of this practice! They come to Winchester, Va twice a week which makes it very easy for us and no traveling! They are so quick to respond to emails and phone calls with any concerns. I would HIGHLY recommend them to anyone looking for an orthodontist for their child!

Response from the owner:Thank you for your review and we appreciate your feedback. Look forward to seeing you at your next visit.

rodney W.

Dr. Hancock and his entire staff are amazing. His work is excellent and his communication to my 15 year’old daughter is dead on. She actually listens to him. Impressive!

Response from the owner:Thank you for your feedback. We look forward to working with you all.

Cary S.

Dr Hancock and his staff are wonderful! My 11 year old had a bad experience with a previous Dentist and was petrified of going to Shenandoah Smiles and Hancock Orthodontics. After ONE visit, she felt at ease. She now goes in by herself!!! Dr Hancock put braces on her 2/12. Her smile lights up a room!!! Thank you Hancock Orthodontics for everything!!!! (Before and after) Such an incredible difference! Love Dr. Hancock and his office Family!!

Response from the owner:Thank you!

Cole E.

Dr. Hancock sets the standard on how to run a friendly, welcoming, and family oriented service. Excellent location.

Response from the owner:Thank you for your review and feedback. We appreciate our amazing patients like you.