Here’s how it works!
At each appointment, you will have an opportunity to receive up to three Tokens at each visit if certain criteria are met:
First, each patient will be awarded one Token for excellent oral hygiene – clean teeth and healthy gums. This will be determined by Dr. Hancock or by one of our registered orthodontic assistants. Please feel free to brush once you arrive at your appointment to make sure no plaque is present!
Second, each patient will be awarded one Token for arriving on time, having no broken appliances, such as loose brackets or bands, bent and/or broken wires, and for excellent cooperation with any appliances such as elastics, retainers, etc.
Third, each patient will be awarded one Token for wearing an office T-shirt to his/her appointment. As an added bonus, if you are seen outside of our office wearing your Hancock Orthodontics T-shirt, by any staff member, including Dr. Hancock, you will get TEN tokens!
Bonus! Please bring in your report card each semester and enjoy an extra three tokens for a report card of all straight A’s! Good work deserves to be rewarded.
Tokens may be cashed in at any time for cool prizes. Check the Token book in our reception area for a complete list. We look forward to working together in creating beautiful smiles for all and having a wonderful experience getting there!
The Patient Appreciation program is not required, however we encourage all patients (adults included) to participate!